SHIPPING
We ship all orders from Melbourne, Australia. You’ll receive a tracking number as soon as your order leaves us. If it’s not in your inbox, check your junk/spam folder before reaching out.
NOTICE: SHIPPING TO THE USA IS TEMPORARILY SUSPENDED UNTIL FURTHER NOTICE.
We aim to dispatch all orders within 1–3 business days.
During busy periods like sales, new drops, or public holidays, please allow an extra few days.
We aim to dispatch all orders within 1–3 business days.
During busy periods like sales, new drops, or public holidays, please allow an extra few days.
Standard Shipping (AUSPOST):
$10 | 3–8 business days
Express Shipping (AUSPOST):
$15 | 1–3 business days
Free Express Shipping on all orders over $250 AUD
All orders come with tracking. Times may vary depending on your location and carrier delays.
Standard Shipping (AUSPOST):
$10 | 3–8 business days
Express Shipping (AUSPOST):
$15 | 1–3 business days
Free Express Shipping on all orders over $250 AUD
All orders come with tracking. Times may vary depending on your location and carrier delays.
Yes, we ship worldwide.
Shipping rates and timeframes vary based on your location:
New Zealand
Standard Shipping: $15.00 AUD
Express Shipping: $25.00 AUD
Rest of the World
Standard Shipping: $35.00 AUD
Express Shipping: $45.00 AUD
Estimated Delivery Times:
AusPost Standard: 6–27 business days
AusPost Express: 4–15 business days
Delivery times depend on your location. Customers in metro areas will generally receive their orders faster than those in rural or regional zones. These are estimates provided by Australia Post and may vary.
Customs duties, taxes, and import fees (if applicable) are the responsibility of the customer. We do not cover these charges.
Yes, we ship worldwide.
Shipping rates and timeframes vary based on your location:
New Zealand
Standard Shipping: $15.00 AUD
Express Shipping: $25.00 AUD
Rest of the World
Standard Shipping: $35.00 AUD
Express Shipping: $45.00 AUD
Estimated Delivery Times:
AusPost Standard: 6–27 business days
AusPost Express: 4–15 business days
Delivery times depend on your location. Customers in metro areas will generally receive their orders faster than those in rural or regional zones. These are estimates provided by Australia Post and may vary.
Customs duties, taxes, and import fees (if applicable) are the responsibility of the customer. We do not cover these charges.
Once your order has been shipped and tracking is provided, it is out of our hands. We are not liable for lost or stolen parcels.
If you believe your package is missing, contact the carrier first. If you need help launching an investigation, we’re happy to assist.
Once your order has been shipped and tracking is provided, it is out of our hands. We are not liable for lost or stolen parcels.
If you believe your package is missing, contact the carrier first. If you need help launching an investigation, we’re happy to assist.
If your order is returned to us due to an incorrect or incomplete address, additional shipping fees will apply to resend it.
Please double-check your address before checking out. We are not responsible for delays or loss due to incorrect shipping details.
If your order is returned to us due to an incorrect or incomplete address, additional shipping fees will apply to resend it.
Please double-check your address before checking out. We are not responsible for delays or loss due to incorrect shipping details.
If your order includes a pre-order item, the full order will ship together once all items are ready.
If you need in-stock items urgently, please place a separate order.
If your order includes a pre-order item, the full order will ship together once all items are ready.
If you need in-stock items urgently, please place a separate order.
If your order is redirected to a collection point and isn’t picked up within the carrier’s timeframe, it will be returned to us.
In this case, you will not be refunded for the item, shipping costs, or any customs or handling fees.
Once we receive the parcel back, you’ll have the option to pay for re-shipping. We do not cover reshipping costs for uncollected orders.
If your order is redirected to a collection point and isn’t picked up within the carrier’s timeframe, it will be returned to us.
In this case, you will not be refunded for the item, shipping costs, or any customs or handling fees.
Once we receive the parcel back, you’ll have the option to pay for re-shipping. We do not cover reshipping costs for uncollected orders.
If you're ordering from outside Australia, please note that customs duties, taxes, or import fees may apply when your parcel arrives. These are set by your local customs authority and are the customer’s responsibility.
If charges apply, you’ll need to pay them to have your parcel released. These costs are not included in your order total and are non-refundable once your parcel has shipped.
We do not refund any customs duties, taxes, or fees, including for returned items. We strongly recommend checking your country’s import policies before placing your order.
If you're ordering from outside Australia, please note that customs duties, taxes, or import fees may apply when your parcel arrives. These are set by your local customs authority and are the customer’s responsibility.
If charges apply, you’ll need to pay them to have your parcel released. These costs are not included in your order total and are non-refundable once your parcel has shipped.
We do not refund any customs duties, taxes, or fees, including for returned items. We strongly recommend checking your country’s import policies before placing your order.