FAQs
Once your order is shipped, you’ll get an email with tracking info. If you haven’t received it, check your junk folder first, it’s usually hiding there. Still nothing? Email us at info@harlotshop.com.au.
Once your order is shipped, you’ll get an email with tracking info. If you haven’t received it, check your junk folder first, it’s usually hiding there. Still nothing? Email us at info@harlotshop.com.au.
We ship from Melbourne, Australia.
Domestic orders: 1–3 days processing + AusPost delivery times
International orders: Varies by location — full shipping info is HERE
We ship from Melbourne, Australia.
Domestic orders: 1–3 days processing + AusPost delivery times
International orders: Varies by location — full shipping info is HERE
If your order hasn’t been packed yet, we’ll do our best. Email us ASAP at info@harlotshop.com.au. Once it’s in transit, it’s out of our hands.
If your order hasn’t been packed yet, we’ll do our best. Email us ASAP at info@harlotshop.com.au. Once it’s in transit, it’s out of our hands.
We accept Visa, Mastercard, AMEX, PayPal, Apple Pay, Google Pay, and Afterpay (AUS only).
We accept Visa, Mastercard, AMEX, PayPal, Apple Pay, Google Pay, and Afterpay (AUS only).
Afterpay lets you shop now and pay later in four interest-free instalments. No fees if you pay on time. Just select Afterpay at checkout, it’s available to Australian customers only.
Afterpay lets you shop now and pay later in four interest-free instalments. No fees if you pay on time. Just select Afterpay at checkout, it’s available to Australian customers only.
We accept returns for store credit only on full-priced items.
Items must be returned within 14 days, unworn and in original condition. No refunds or exchanges.
Check the full returns policy HERE
We accept returns for store credit only on full-priced items.
Items must be returned within 14 days, unworn and in original condition. No refunds or exchanges.
Check the full returns policy HERE
Unfortunately, no. Items must be returned in original condition. This means unworn, unwashed, and free from any marks, stains, makeup, perfume, or signs of wear. We don’t accept returns if the item can’t be resold.
Unfortunately, no. Items must be returned in original condition. This means unworn, unwashed, and free from any marks, stains, makeup, perfume, or signs of wear. We don’t accept returns if the item can’t be resold.
We don’t offer local pickup. All orders are shipped directly from our warehouse.
But you can shop Harlot IRL at our store located in Collingwood, Melbourne.
We don’t offer local pickup. All orders are shipped directly from our warehouse.
But you can shop Harlot IRL at our store located in Collingwood, Melbourne.
Some styles will come back, others won’t. Sign up to our VIP mailing list to recive updates about restocks.
Some styles will come back, others won’t. Sign up to our VIP mailing list to recive updates about restocks.
Not at this stage. All available sizes and colours are listed on the product pages.
Not at this stage. All available sizes and colours are listed on the product pages.
Yes, you can shop select styles at the Harlot store on Smith St, Collingwood VIC.
Yes, you can shop select styles at the Harlot store on Smith St, Collingwood VIC.
Yes, worldwide. Shipping costs and timeframes are shown at checkout.
Yes, worldwide. Shipping costs and timeframes are shown at checkout.
If you're ordering from outside Australia, your country may charge customs or taxes. These are not included in our pricing and are your responsibility.
If you're ordering from outside Australia, your country may charge customs or taxes. These are not included in our pricing and are your responsibility.